Privacy Policy

1. Introduction

PixFocal ("we", "us", or "our") operates the website www.pixfocal.com and the web application at app.pixfocal.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI ghost mannequin photography service.

2. Information We Collect

Personal Information

When you create an account or subscribe to our service, we may collect:

• Name and email address
• Billing information (processed securely through our payment provider)
• Account preferences and settings

Usage Data

We automatically collect certain information when you visit our site, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website and search terms
• Device information

Uploaded Content

When you use our ghost mannequin service, we process the product images you upload. These images are used solely to deliver the service you requested.

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI photography service
• Process your transactions and manage your subscription
• Send you service-related communications
• Improve our website and service quality
• Analyze usage patterns to enhance user experience
• Respond to your inquiries and support requests

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Uploaded images are processed and stored temporarily to deliver results, and are not used for any other purpose. You may request deletion of your data at any time by contacting us.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Payment processors, hosting providers, and analytics services that help us operate our business
• Legal requirements: When required by law or to protect our rights

6. Cookies and Tracking

We use cookies and similar tracking technologies to analyze site traffic, remember preferences, and improve your experience. We use Google Analytics and PostHog for usage analytics. You can control cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data, including SSL encryption for all data in transit and secure storage for data at rest. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at hello@pixfocal.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@pixfocal.com.